Customer service by AC Cycle has been outstanding in providing timely response with friendly, reliable and professional service. We had an aging HVAC system that needed repair during the heat of late summer. We had been receiving a notable lack of repair response from both 2-10 HBW and the assigned contractor-Carolina Climate Control. Therefore, I contacted AC Cycle and was most pleased that Ghassan Kharbat, owner of AC Cycle arrived within the hour to troubleshoot our HVAC system. Then later that same day, Ghassan’s son Moe arrived to gave our A/C a Freon boost to get us through a couple hot days. After my quick decision to replace our aging HVAC system, an AC Cycle crew arrived by 5PM of the next day and installed a new Amana System at a reasonable price. We are very pleased with his work and highly recommend his company to anyone looking for HVAC help.
- Alan Frelich
Our HVAC was struck by lightning in a recent severe electrical storm. After diligently and unsuccessfully trying to locate the technician that sold us the unit last year, we learned about AC Cycle. I contacted Mr. Jason at 8:45 AM on a Saturday morning and he arrived at our home in 2 1/2 hours. He successfully diagnosed our problem and reestablished AC in our home within the hour. His concern was our comfort in the squelching heat!! His prices were amazing, especially during the weekend. He also offered to return the parts to the manufacturer under the warranty status. We are now calling Jason our A/C angel. It truly is a "breath of fresh air" (no pun intended) when representatives are totally interested in their customer service while maintaining cost effectiveness!! The Loman family wishes all the success to AC Cycle and the integrity and knowledge they possess in such a precious commodity in our homes and businesses.
- The Lomans
Our subdivision has had a rash of capacitor failures recently and the other day we suffered the same fate. I called A/C Cycle's G. Kharbat at 9:30 PM and he returned my call almost immediately. He had my AC back up and running by 10 AM the next
day and I didn't even have to be at home. Great service and reasonably priced. I would not hesitate to recommend this company.
- Fred Coulson
With a broken arm at home coping impatiently with the increasing heat at on Saturday morning, I called A/C Cycle people at 8:30 am for repairing my air conditioner. A/C Cycle's G. Kharbat and his co-worker traveled all the way across Wilmington
and got to my home in Leland at 11:30 am and quickly fixed the problem . I appreciate not only their quickness and price, but more their friendly, sympathetic consideration of what a customer wants. They are really trustworthy!
- Yixin Chen
With my 26 years in real estate sales I can confidently say it is with great pleasure that I recommend the services of A/C Cycle heating and cooling. During our eight years of professionally knowing each other, Jason has proven himself over and over again as a knowledgeable and professional person in the heating and air conditioning: servicing and repair of new units from commercial properties to residential in nature. I highly recommend him to for any heating and cooling issues you may have.
- Charles E. Ponton